The National Service Authority has assured irritated service personnel that their overdue allowances will be paid by the end of this week, associating the current delays to an ongoing verification process by the Ghana Interbank Payment and Settlement System Limited that must be done “to ensure accuracy and financial integrity.”
The NSA reassured it’s dedication to the fast payment of unpaid allowances owed to the National Service Personnel, admitting that the money at hand are important to helping young Ghanaians during their compulsory service year, in a statement issued and signed on February 17, 2026 by the Director-General Ruth Dela Seddoh.
“Management of the National Service Authority wishes to reassure all National Service Personnel and Stakeholders that real steps are being taken to speed up the payment of unpaid alloawance owed to rightful Service Personnel,” the statement read.
The Authority wanted to explain the exact obstacle responsible for the delays that have left many service personnel in a state of financial instability. The Controller and Accountant General’s Department advanced funds for payment last week, enough to cover two months allowances. But the payment method has been briefly halted by a vital verification process according to the statement.
“However, Management wants to state categorically that the delay stems from an ongoing verification process by the Ghana Interbank Payment and Settlement Systems Limited, which must be completed to ensure accuracy and financial integrity before payments are finally effected,” the statement clarified, making a clear contrast between the readiness of funds and the technical requirements that must come before their distribution.
“We acknowledge the patience, resilience demonstrated by Service Personnel during this period and your service to the nation remains deeply valued and appreciated,” the statement highlighted, acknowledging the challenging situations these young graduates who rely on these allowances faces.
The statement said, “Management is dedicated to ensuring that all verified and legitimate arrears are cleared by the end of this week,” giving service personnel an exact period within which they can look forward to receive their payment. The most solid guarantee came in a form of a firm deadline.
The Authority also promised to keep open lines of communication with affected personnel, pledging that on time reports would be given through official mediums. “We will continue to provide timely updates through our official communication channels to keep personnel fully informed,” the statement wrapped up.
This progress comes as great news to thousands of national service personnel throughout the country who have been struggling with the financial pressure of delayed allowances, which acts as a vital lifeline during their year of compulsory national service.
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